Frequently Asked Questions
Everything you need to know before stocking SONZ. Already a stockist? Log in for ordering guides and account-specific questions.
Yes, $150 (excl. GST) per order. Most retailers find this easy to reach with a mix of earring styles.
There's nothing to pay online. Once you're set up as a stockist, you place your order and we confirm it, dispatch it, and send an invoice with our bank details. Payment is by bank transfer, due by the 20th of the month following delivery.
These terms apply from your very first order. We send a credit account application along with your first order confirmation for you to complete and return.
Flat rate: $10 North Island, $15 South Island (excl. GST). Rural delivery may incur an additional surcharge from the courier.
No. All wholesale prices are GST-exclusive. GST is added at checkout.
Order 5 or more of any single variant (same design, same colour) and the unit price drops. The discounted price shows automatically when you hit the quantity threshold.
New Display Stand Sets launching at the Gift Fair. If you need help with a display now, contact SONZ at contact@sonzwholesale.co.nz or 09 444 7669 and we will talk through the right option for your space.
Contact us within 7 days of delivery and we'll replace the affected items at no cost. We pack everything carefully, but occasionally couriers have other ideas.
We don't offer sale-or-return. However, if a particular design isn't moving, get in touch and we can suggest alternatives or help with your display arrangement. Most sell-through issues come down to placement and pairing, not the product itself.
We typically release new collections 2 to 3 times per year, often timed around Mother's Day, Matariki, and the spring gift fair season. Existing stockists get early access to new releases.
Yes, provided you have a genuine retail presence (website with established traffic, marketplace store with reviews, or physical pop-up schedule). We review each application individually.
Yes. We supply stockists across Samoa, Cook Islands, Fiji, and other Pacific nations. Shipping costs and timeframes vary by destination. Get in touch at contact@sonzwholesale.co.nz and we'll quote for your location.
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